The Grievance Redressal Cell (GRC) at NMSM Government College Kalpetta serves as a structured mechanism to address and resolve grievances raised by students, staff, and other stakeholders of the institution. The Cell ensures transparency, accountability, and prompt redressal of complaints, maintaining a harmonious academic environment. Its primary objective is to create an inclusive and responsive campus atmosphere where concerns related to academic, administrative, or personal issues can be voiced and addressed in a timely manner.

The GRC follows a decentralized approach, with Departmental Grievance Redressal Cells (DGRCs) at the department level, feeding into the Institutional Grievance Redressal Cell (IGRC) at the college level. This system ensures that grievances are handled efficiently at the most immediate level, escalating only when necessary.

The Cell works in accordance with established government and institutional policies, facilitating a fair and just process. By conducting regular meetings and creating awareness among students and staff, the GRC emphasizes its commitment to fostering a healthy academic environment and protecting the rights of the college community.

The Department-Level Grievance Redressal Cells (DGRCs) at NMSM Government College Kalpetta form an integral part of the grievance resolution system, acting as the first point of contact for addressing concerns raised by students within their respective departments. These cells ensure that grievances related to academic, administrative, or interpersonal matters are dealt with efficiently at the department level, offering quicker resolution before escalating to the institutional level if necessary.

Reports